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Looking after people
not machines

PTAIT_20230605_7375

Looking after people
not machines

Expert advice,
clear commercial thinking

ABOUT US

73 London-based media  agencies, not for profits and SAAS companies trust us to deliver world class IT strategy and solutions so they can optimise efficiency, deliver their services better and scale their own businesses faster 

IT services that enable
you to scale

Infrastructure

A poorly optimised IT infrastructure can lead to slow system performance, network bottlenecks, and frequent downtime. These issues can disrupt workflow...
Learn More

System Design & Installation

Enhance cross-collaboration and optimise your new studios, offices and conference rooms through bespoke system design and installation upgrades...
Learn More

Production & Postproduction

Whether you’re capturing raw footage or audio for films, videos, or commercials or editing sound or visual effects, colour grading or undertaking other processes...
Learn More

Helpdesk

Get instant access to an expert at the click of a button and get technical support for your everyday problems. Our help desk team are available immediately to help your team......
Learn More

Network Performance

In the pursuit of efficiency, having fast computers is crucial but with a slow network, the time saved can quickly be lost when trying to transfer files, run a video conference...
Learn More

Cyber Security

Cyber-attacks or breaches are on the rise according to recent surveys conducted by the UK government and with attacks becoming more frequent, sophisticated, and targeted...
Learn More

IP Networking

Advancements in technology, coupled with affordable high-performance internet connections, have transformed the way organisations collaborate and share information...
Learn More

Cloud, Data & Server Management

Save money on capital equipment expense, power, security and additional staff by storing your business data in the cloud...
Learn More

Backup & Disaster Recovery

Backup and disaster recovery solutions ensure the protection of critical business data. Creating copies of important files, applications, and systems, allows your business to r...
Learn More

Compliance as a Service

When our clients pitch or bid for new work they are frequently asked to complete RFIs and RFPs to provide detailed information about the cybersecurity practices...
Learn More

Cyber Essentials

Cyber Essentials is a certification scheme in the United Kingdom that validates an organisation's commitment to maintaining a minimum level of cybersecurity protection...
Learn More

Infrastructure

A poorly optimised IT infrastructure can lead to slow system performance, network bottlenecks, and frequent downtime. These issues can disrupt workflow...
Learn More

System Design & Installation

Enhance cross-collaboration and optimise your new studios, offices and conference rooms through bespoke system design and installation upgrades...
Learn More

Production & Postproduction

Whether you’re capturing raw footage or audio for films, videos, or commercials or editing sound or visual effects, colour grading or undertaking other processes...
Learn More

Helpdesk

Get instant access to an expert at the click of a button and get technical support for your everyday problems. Our help desk team are available immediately to help your team......
Learn More

Network Performance

In the pursuit of efficiency, having fast computers is crucial but with a slow network, the time saved can quickly be lost when trying to transfer files, run a video conference...
Learn More

Cyber Security

Cyber-attacks or breaches are on the rise according to recent surveys conducted by the UK government and with attacks becoming more frequent, sophisticated, and targeted...
Learn More
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Next

Backup & Disaster Recovery

Backup and disaster recovery solutions ensure the protection of critical business data. Creating copies of important files, applications, and systems, allows your business to r...
Learn More

Helpdesk

Get instant access to an expert at the click of a button and get technical support for your everyday problems. Our help desk team are available immediately to help your team......
Learn More

Network Performance

In the pursuit of efficiency, having fast computers is crucial but with a slow network, the time saved can quickly be lost when trying to transfer files, run a video conference...
Learn More

Cyber Security

Cyber-attacks or breaches are on the rise according to recent surveys conducted by the UK government and with attacks becoming more frequent, sophisticated, and targeted...
Learn More

IP Networking

Advancements in technology, coupled with affordable high-performance internet connections, have transformed the way organisations collaborate and share information...
Learn More

Cloud, Data & Server Management

Save money on capital equipment expense, power, security and additional staff by storing your business data in the cloud...
Learn More

Backup & Disaster Recovery

Backup and disaster recovery solutions ensure the protection of critical business data. Creating copies of important files, applications, and systems, allows your business to r...
Learn More

Helpdesk

Get instant access to an expert at the click of a button and get technical support for your everyday problems. Our help desk team are available immediately to help your team......
Learn More
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Next

What do
our clients think?

Dovetail have been a brilliant partner. Highly responsive when you need support but also able to take the lead ensuring we are compliant for regulated clients.
DAN SAXBY - MANAGING DIRECTORTHE ELEPHANT ROOM
"Dovetail's partnership has been a key ingredient in taking Uncommon from three person start up to the company we are today. True to their name they have been in total lockstep with us as we have scaled fast. Their in-depth and intuitive understanding of creative companies of all different shapes and sizes means they appreciate the needs of us, our team and our clients. As a result their whole team genuinely care about what we are building together. An invaluable partnership in keeping us one step ahead of the future needs of Uncommon."
NATALIE GRAEME - FOUNDERUNCOMMON CREATIVE STUDIO
"Dovetail has looked after our IT with skill, dedication and enthusiasm since we started Nosy Crow 13 years ago and have supported our growth from 4 to 80 staff. I’d have no hesitation in recommending them to any other company."
ADRIAN SOAR - COMMERCIAL DIRECTORNOSY CROW
"We'd always struggled a bit with IT at Creature - to the point where the shonky wifi in our old office in Shoreditch was often referenced as 'part of our charm'. Which is fine, unless you have to work with it everyday - thankfully, we finally found Dovetail, and all of that became a thing of the past. Technically brilliant, they've also fitted perfectly into the culture of Creature, and have felt like part of the team from day one: they've also been able to work with us as a 'shonkily charming' independent agency in a fairly broken office, and, latterly, as a recently acquired (but still shonkily charming) agency in a much bigger, shinier office in Covent Garden. They're responsive, they're flexible, they're smart, and they're also all bloody lovely."
DAN CULLEN-SHUTE - GLOBAL CEOCREATURE
"Transitioning from office-based operations to a hybrid/cloud environment posed its unique challenges, but with Dovetail's expertise, the journey became much clearer and easier. There is a feeling of a partnership which has been key as I/we have been a demanding client. Charlie's knowledge and calmness played a pivotal role in guiding us to our ISO27001 certification. Meanwhile, Riccardo's ongoing support and his adeptness at embracing the nuances and challenges within our business ensured that all our employees feel supported and understood this shift to an external provider. We appreciate Dovetail's support on the transformational journey we have been on."
JAMES WHITING - BUSINESS TRANSFORMATION MANAGERGROSVENOR SYSTEMS LIMITED
"We’ve been working with Dovetail since 2017 for all our IT requirements and are extremely happy with their service. They have always stayed on top of any requirements we have from software to equipment, they’ve supported us through robust GDPR and Cyber Security certifications and they are always around in case of an emergency. Their team are always friendly and nothing is ever too much trouble (or too annoying of a question!). They have maintained a great level of support over the past six years for which we are very grateful."
SARAH HUMPHREYS - ACCOUNT PARTNERISOBEL
Dovetail have been a brilliant partner. Highly responsive when you need support but also able to take the lead ensuring we are compliant for regulated clients.
DAN SAXBY - MANAGING DIRECTORTHE ELEPHANT ROOM
"Dovetail's partnership has been a key ingredient in taking Uncommon from three person start up to the company we are today. True to their name they have been in total lockstep with us as we have scaled fast. Their in-depth and intuitive understanding of creative companies of all different shapes and sizes means they appreciate the needs of us, our team and our clients. As a result their whole team genuinely care about what we are building together. An invaluable partnership in keeping us one step ahead of the future needs of Uncommon."
NATALIE GRAEME - FOUNDERUNCOMMON CREATIVE STUDIO
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TESTIMONIALS

Just a few of our lovely clients...

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Curious?
Get in touch today

Dovetail IT Support Limited
218 Strand
London
WC2R 1AT

info@dovetail.london
+44 20 3370 9720

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